a trusted place to find
nannies and tutors

To get started on Famfly, you need to choose your role - parent or nanny or tutor. After that, click the "Sign in" button, then "Create an account" and follow the instructions to fill out the registration form. Once your account is confirmed, you will be able to post job ads and search for profiles if you are a parent. If you are a nanny or a tutor, you can search for job postings and add additional information about yourself to your profile.

Famfly does not charge any fees to users (parents) or service providers (nannies and tutors). To prevent spam between users of the service, when opening contacts, a certain number of "connections" are debited from the balance, which give the right to communicate with each other to offer their services or order services. Conects are the service's virtual currency (token, virtual item). After registration, each user is credited with a free number of connections to their balance. The balance can be replenished by purchasing the required number of connections.

To become a nanny or tutor on the Famfly platform, start by clicking the "register as a nanny or tutor" button. Then you will start the registration process, you will need to fill in the information in the questionnaire that forms your resume. After filling out the application form, it will be sent to our care team for review. The next step is to invite you to a video interview where we will ask you to show us your documents to verify your identity. This step is mandatory, 99% of parents trust a nanny or tutor more when they know that their identity has been verified, and thus we increase the chances of a successful search for a large number of customers.

To start the search, click the "Start Search" button on the main page, then select who you are looking for. A few questions will separate you from the search results, and after completing them you will see a list of nannies or tutors, you can change the results by editing the filters. If you are satisfied with the results, click the contact button; if you are not registered, the platform will ask you to complete a quick registration, and then you can open the phone number of the provider or write to them in a chat right on the platform. If nothing came up in the search results, create an ad where you specify the necessary requirements for the artist and publish it. If you are not registered, the platform will offer you a quick registration. You can also add a phone number to your ad, which will be available to registered performers. If you choose the option without publishing your phone number in the ad, the performers will be able to contact you in a personal chat.

When you have found a nanny or tutor who meets your request, you can either write to the platform's chat, which is a safe method because your correspondence will be saved and in case of disputes can be regarded as confirmation of the agreement, or open the contractor's contacts, provided that the contractor has allowed them to be published in his or her resume and contact in any available way. In this case, you can contact them outside the platform.

Famfly does not intervene in the payment process - all financial transactions take place directly between parents and service providers (nanny or tutor). Parents can pay for services in cash, by bank transfer or through electronic payment systems, depending on the agreed terms. Famfly does not exercise direct control over financial transactions, we recommend that both parties ensure that payment terms are clear and transparent to avoid misunderstandings.